Privacy Policy

Privacy Policy of Coverland Brokerage Inc.

Effective Date: January 2, 2024

1. Introduction1.1. This Privacy Policy governs the manner in which Coverland Brokerage Inc. collects, uses, maintains, and discloses information collected from users of our website. 1.2. This policy applies to the website and all products and services offered by Coverland Brokerage Inc. 1.3. We are committed to protecting the privacy of our website users and customers. 1.4. By using our website, you consent to the data practices described in this policy. 1.5. This policy is in compliance with New York State laws and relevant federal regulations.

2. Information Collection2.1. We collect personal identification information from users in various ways, including, but not limited to, when users visit our site, register, place an order, and in connection with other activities, services, features, or resources we make available. 2.2. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. 2.3. We will collect personal identification information from users only if they voluntarily submit such information to us. 2.4. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain website-related activities. 2.5. We may collect non-personal identification information about users whenever they interact with our site.

3. Use of Information3.1. Coverland Brokerage Inc. may use users' personal information to personalize user experience, improve our website, improve customer service, process transactions, send periodic emails, and share your information with third parties where you have granted permission. 3.2. We may use the information users provide about themselves when placing an order only to provide service to that order. 3.3. We do not share this information with outside parties except to the extent necessary to provide the service. 3.4. The email address users provide for order processing will only be used to send them information and updates pertaining to their order. 3.5. We may use feedback you provide to improve our products and services.

4. Information Sharing and Disclosure4.1. We do not sell, trade, or rent users' personal identification information to others. 4.2. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. 4.3. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. 4.4. We may share your information with these third parties for those limited purposes, provided that you have given us your permission. 4.5. We may disclose user personal information if required to do so by law or in the good faith belief that such action is necessary to comply with state and federal laws.

5. Data Security5.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. 5.2. Sensitive and private data exchange between the site and its users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. 5.3. Our site is also in compliance with PCI vulnerability standards in order to create as secure an environment as possible for users. 5.4. We strive to protect the personal information of users, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. 5.5. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. User Rights6.1. Users have the right to access their personal information, to correct any inaccuracies, and to request the deletion of their personal data. 6.2. Users can request a copy of the personal data we hold about them. 6.3. Users have the right to withdraw consent for the use of their personal data where consent is the basis of processing. 6.4. Users have the right to object to our processing of their personal data and to restrict processing in certain circumstances. 6.5. Users can exercise these rights by contacting us through the provided contact information.

7. Cookies and Tracking Technologies7.1. Our website may use "cookies" to enhance the user experience. 7.2. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information. 7.3. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. 7.4. If they do so, note that some parts of the site may not function properly. 7.5. We use tracking technologies to track the activity on our service and hold certain information.

8. International Data Transfers8.1. Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate to enable the use of the information in accordance with this privacy policy. 8.2. Users in the European Union should be aware that information we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. 8.3. By submitting your personal data, you agree to this transfer, storing, or processing. 8.4. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. 8.5. The transfer of personal information will only be done with the necessary safeguards in place.

9. Children's Privacy9.1. Protecting the privacy of the very young is especially important. 9.2. For that reason, we never collect or maintain information at our site from those we actually know are under 13. 9.3. No part of our website is structured to attract anyone under 13. 9.4. If a parent or guardian believes that our site has in its database the personally-identifiable information of a child under the age of 13, they should contact us immediately. 9.5. We will use our best efforts to promptly remove such information from our records.
10. Consent and Opt-In Information10.1. By using this website, you signify your explicit consent to this Privacy Policy and agree to its terms. 10.2. For certain types of data processing, we will seek your explicit consent (opt-in) before processing your personal data, especially for marketing and promotional purposes. 10.3. You have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. 10.4. We provide clear options for you to opt-in or opt-out of any data processing activities, including receiving promotional materials or newsletters. 10.5. Your decision to opt-in or opt-out will be respected and implemented immediately, and you will always have the opportunity to change your preferences.

11. Changes to the Privacy Policy11.1. Coverland Brokerage Inc. reserves the right to update or change our Privacy Policy at any time. 11.2. We will notify users of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. 11.3. Users are encouraged to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. 11.4. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. 11.5. Your continued use of the site after any change in this Privacy Policy will constitute your acceptance of such change.

12. International Data Transfers12.1. Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. 12.2. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. 12.3. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. 12.4. Coverland Brokerage Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. 12.5. We comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of the EEA or Switzerland.

13. Contact Information13.1. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: [Insert Contact Information]. 13.2. We welcome your questions, concerns, and feedback about privacy or any of your data. 13.3. If you need further information or wish to exercise your rights, please reach out to our designated privacy officer or representative. 13.4. We commit to addressing your concerns and aim to resolve any issues in a timely and efficient manner. 13.5. Our full contact details, including email address, physical address, and phone number, are available on our website for your convenience.

14. Governing Law14.1. This Privacy Policy is governed by and construed in accordance with the laws of New York, without regard to its conflict of law provisions. 14.2. By using this website, you consent to the jurisdiction of the courts located in New York for any dispute arising from this Privacy Policy. 14.3. This policy and our legal obligations are subject to the laws of New York State, regardless of the location of any user. 14.4. We make no representation that this Privacy Policy and such practices comply with the laws of any other country or state. 14.5. Users who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.

15. Miscellaneous15.1. This Privacy Policy constitutes the entire agreement between you and Coverland Brokerage Inc. regarding your privacy and the use of your data. 15.2. If any part of this Privacy Policy is held to be invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. 15.3. A delay or failure on our part to enforce rights or provisions of this Privacy Policy will not constitute a waiver of such or any other provision. 15.4. We will not be responsible for any personal information that you choose to make public in any of our public forums or other publicly accessible areas. 15.5. We reserve the right to assign our rights and obligations under this Privacy Policy to any third party at our sole discretion.

16. Data Retention16.1. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. 16.2. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. 16.3. Data retention periods will be determined based on the type of data, the purpose for which it is processed, and other relevant legal or operational retention needs. 16.4. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. 16.5. If deletion or anonymization is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

17. Third-Party Websites17.1. Our website may contain links to other websites that are not operated by us. 17.2. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. 17.3. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 17.4. Interactions with any such third-party websites are governed by the privacy policies of the companies providing them. 17.5. Our Privacy Policy does not apply to any websites managed by other organizations or individuals.

18. Social Media18.1. Our website includes social media features, such as the Facebook Like button and widgets, such as the Share This button or interactive mini-programs that run on our site. 18.2. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. 18.3. Social media features and widgets are either hosted by a third party or hosted directly on our site. 18.4. Your interactions with these features are governed by the privacy policy of the company providing it. 18.5. We encourage you to be aware when you leave our site and to read the privacy statements of any other site that collects personally identifiable information.

19. Policy Towards Children19.1. Our website is not intended for children under the age of 13. 19.2. We do not knowingly collect personally identifiable information from children under 13. 19.3. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us. 19.4. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child's account. 19.5. We encourage parents and guardians to observe, participate in, and/or monitorate and guideate their children's online activity.

20. Compliance and Cooperation with Regulatory Authorities20.1. We regularly review our compliance with this Privacy Policy. 20.2. We will work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly. 20.3. Our compliance with this Privacy Policy is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) or any other U.S. regulatory authority. 20.4. We commit to cooperate with the relevant authorities in the event of any data breach or failure to comply with data protection laws. 20.5. We will take all necessary actions to ensure the protection of user data in accordance with legal and regulatory requirements.

21. Amendments to Personal Information21.1. Users have the right to request amendments to any incorrect or incomplete personal information we hold about them. 21.2. We will promptly correct any information found to be incorrect. 21.3. Users can update their personal information directly on our website or by contacting us. 21.4. We encourage users to regularly review and update their personal information to ensure accuracy. 21.5. Any changes to personal information will be reflected in our records without undue delay.

22. Marketing Communications22.1. Users may opt-in to receive marketing communications from us. 22.2. We provide the option to opt-out of receiving marketing materials at any time. 22.3. Opt-out requests can be made through the unsubscribe link in the email communications or by contacting us directly. 22.4. We will comply with users' requests not to use their information for marketing purposes. 22.5. Even after opting out of receiving marketing messages, users may still receive non-marketing communications, such as service announcements and administrative messages.

23. Data Portability23.1. Users have the right to data portability, allowing them to obtain and reuse their personal data for their own purposes across different services. 23.2. Upon request, we will provide users with their personal data in a structured, commonly used, and machine-readable format. 23.3. We will assist in the transmission of such data to another entity, where technically feasible. 23.4. This right to data portability applies only to personal data provided by the users. 23.5. The right to data portability is subject to certain limitations and conditions as per applicable law.

24. Automated Decision-Making and Profiling24.1. We do not use personal data for automated decision-making or profiling purposes without explicit user consent. 24.2. Users have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them. 24.3. If we engage in automated decision-making, we will provide clear information about the logic involved, as well as the significance and the envisaged consequences of such processing for the user. 24.4. Users can request human intervention, express their point of view, and contest the decision. 24.5. Automated decision-making and profiling practices will be conducted in compliance with applicable laws and regulations.

25. Data Breach Notification25.1. In the event of a data breach, we will notify affected individuals and relevant authorities as required by law. 25.2. We will take immediate steps to mitigate the breach and prevent future occurrences. 25.3. Notifications will include information about what happened and what steps are being taken in response. 25.4. We commit to transparent communication in the event of a data breach. 25.5. Our data breach response plan includes measures to assess and report the breach in accordance with legal obligations.

26. Use of External Data Processors26.1. We may use external service providers (data processors) to process personal information on our behalf. 26.2. We ensure that these data processors comply with high data protection and security standards. 26.3. Data processors are contractually bound to respect the confidentiality of personal data. 26.4. We maintain control over and responsibility for the use of any personal data processed by a data processor. 26.5. Any use of data processors will be in line with the requirements of applicable data protection laws.

27. Cookie Policy27.1. Our website uses cookies to enhance user experience. 27.2. Users can choose to set their web browser to refuse cookies or to alert them when cookies are being sent. 27.3. If cookies are refused, note that some parts of the site may not function properly. 27.4. Our Cookie Policy provides detailed information about the types of cookies we use and their purposes. 27.5. Consent for cookies, where required, will be obtained in accordance with applicable laws.

28. Right to Lodge a Complaint28.1. Users have the right to lodge a complaint with a supervisory authority if they believe our processing of their personal data infringes data protection laws. 28.2. The right to lodge a complaint can be exercised in the EU member state of their habitual residence, place of work, or place of the alleged infringement. 28.3. We will cooperate with the supervisory authorities in handling any complaints. 28.4. We are committed to resolving any data protection issues and encourage users to contact us first. 28.5. Contact details of the supervisory authority will be provided upon request.

29. Record Keeping29.1. We maintain records of data processing activities to demonstrate compliance with data protection regulations. 29.2. Records include the purpose of processing, categories of data subjects and personal data, and details of data transfers. 29.3. We ensure that our record-keeping practices are in accordance with legal and regulatory requirements. 29.4. These records are available to supervisory authorities upon request. 29.5. Regular audits are conducted to ensure the accuracy and thoroughness of our records.

30. Training and Awareness30.1. We provide training to our employees and management on data protection and privacy responsibilities. 30.2. Regular updates and refreshers are conducted to ensure ongoing awareness and compliance. 30.3. Training covers our privacy policy, data protection principles, and legal obligations. 30.4. We foster a culture of data privacy and security within our organization. 30.5. Employee compliance with privacy policies is monitored and enforced.